Why Financial Advisers Should No Longer Ignore Digital Fact Finds
Gathering important client information is the cornerstone of effective financial advice, but the process can quickly become an administrative nightmare. , Traditional fact-finding methods which involve lengthy paper forms, back and forth emails, and disjointed data collection are no longer sustainable.
These traditional methods not only drain valuable time and resources but can also strain the client relationships advisers work so hard to cultivate. Modern clients expect streamlined, user-friendly experiences. Moreover, with increasing regulatory demands, financial advisers must embrace more efficient, client-centric approaches to fact-finding. What was once optional is now a critical business imperative: a seamless, digital fact-finding process that respects both the client's time and the complexity of financial planning.
Why Traditional Fact Finds Are No Longer Enough
Financial planning depends on accurate, up-to-date client information. Yet, many advisers still rely on outdated methods that:
Consume valuable time with inefficient data gathering
Increase the risk of errors or missing critical details
Make compliance reporting more challenging
Depend on un-secure email to share private information
Frustrate clients with repetitive questions and manual processes
Regulators are also tightening requirements, expecting advisers to demonstrate a thorough understanding of their clients’ financial situations while maintaining clear audit trails. By embracing technology-driven fact-finding methods, advisers can transform these challenges into opportunities for enhanced client service, operational efficiency, and regulatory compliance.
The Rise of Digital Fact Finds in Financial Advice
Digital fact-finding tools streamline the onboarding process, ensuring advisers collect the right information efficiently and securely. With a client portal designed to simplify data collection, financial advisers can:
Enable clients to complete their fact finds online, at their own pace
Reduce back-and-forth emails requesting additional details
Automatically update and store client information for ongoing reviews
Improve compliance with structured, reportable data
How Digital Wealth Solutions Helps
At Digital Wealth Solutions, we provide advisers and support staff with an advanced client portal which includes integrated fact finds and questionnaires to simplify fact-finding and ongoing client management:
Integrated Digital Fact Finds – Clients can securely complete and update their fact finds in a structured, user-friendly portal.
Live Meeting Collaboration – Host video calls while reviewing and updating client fact finds in real-time.
Automated Compliance Reporting – Generate comprehensive reports to ensure regulatory alignment with minimal manual effort.
Seamless Document Sharing – Securely request, send, and store supporting documents for financial planning.
The Future of Fact-Finding is Client-Centric & Digital
Financial advisers who embrace tech tools designed to streamline, not replace, the client/adviser relationship, will benefit from increased efficiency, stronger client relationships, and improved compliance. By offering a seamless and secure experience, advisers can build trust, reduce admin burdens, and focus on delivering high-value financial planning.
Ready to transform your fact-finding process?
Book a demo with Digital Wealth Solutions and see how our platform can streamline your client onboarding and ongoing management. Find out more about our 2-month trial here.
